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Server Problems?

 
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cparrish
AFC Space Explorer


Joined: 03 Sep 2007
Posts: 20

PostPosted: Mon Oct 01, 2007 3:43 pm    Post subject: Server Problems? Reply with quote

Are you guys having server issues?

My development testing here keeps hanging as the GMap component waits for responses from your servers. After the requests (eventually) time out, the map draws fine (albeit without the correct Google Copyright notice for the region) and everything goes on.

There errors are:
Quote:
Error opening URL
"http://www.afcomponents.com/components/g_map/gMapSettings.xml"
Error opening URL "http://www.afcomponents.com/map_google/scripts/getMapCopyright.php?spn=1.59124975651375,3.021240234375&vp=43.598,-116.514&z=8"


The map controls render on a white background (no tiles) and the screen just looks "dead" for about 30 seconds -- WAY past a cutomer's typical patience.

Any chances of reducing the timeouts for response from your servers in future versions (or, better yet, having it only communicate with Google's servers)? I don't want to frustrate customers.
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gruvrman
AFC Space Explorer


Joined: 20 Aug 2007
Posts: 33

PostPosted: Mon Oct 01, 2007 6:42 pm    Post subject: you aren't kidding Reply with quote

we are being hit by this same outage - it's been like 13 hours now - all you
get is "connecting to afcomoponents.com" and even this message board hangs for like 100secs before any response...

I've been emailing and even phoning them but no response -- if you hear anything please respond to this post.

Unfortunately we already deployed and are hearing it big time now from frustrated users
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larryfly
AFC Space Explorer


Joined: 02 Dec 2007
Posts: 10

PostPosted: Mon Dec 03, 2007 9:46 pm    Post subject: Reply with quote

So, the component has to register the copyright via a PHP file on the afcomponents website each time you run it? This could be a HUGE problem as the af site has been very slow of the last several days. Does this have anything to do with why the points appear so slowly when I load the map? It takes 20 - 30 secs even after the map loads before I see ALL points, about 25 in all.

Is there a way to get a component that does not register with the afcomponent site - I am willing to pay.
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eirikwf
AFC Member


Joined: 29 Nov 2007
Posts: 5

PostPosted: Tue Dec 04, 2007 8:36 am    Post subject: Reply with quote

I second that one - would be great with a version where you can add your own Google API key and avoid depending on external services (besides Google tho).
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dvs_code
AFC Team


Joined: 09 May 2006
Posts: 2131

PostPosted: Tue Dec 04, 2007 4:38 pm    Post subject: Reply with quote

Ther map holds fallback data to operate properly if our server will go down, so there is nothing to worry about.

But unfortunatelly there is no way we can remove the connection to our server at this point. When Google puts a cross-domain policy file on their servers, we will eleminate the proxy connection to our server, so that copyrights will download directly from Google servers.

One other thing we are working on is to let you put your own proxy & configuration file at your server, so that you will be independant from our server. We will implement this feature in the future releases so stay tuned.
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Dmitry Stolyarov
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larryfly
AFC Space Explorer


Joined: 02 Dec 2007
Posts: 10

PostPosted: Tue Dec 04, 2007 4:52 pm    Post subject: Google JAVA API vs AF Gmap Component Reply with quote

I went ahead and recreated my customers map in Google API using Javascript and I can safely say - I really like the AF GMap component, epeically the ability to style the openInfoWindow. But, all things considered, the Google Javascript API map loads virtually instantaneously - no delays, not lag, no nothing. My customer (as un-tech as you can get) really noticed the difference and without any comment from our company.

I would be happy to pay for the AF Gmap component with a proxy on our sever that clearly removes the lag/delay I am experiencing. BTW, is this an API key license? If so, we have that already.

Thanks, keep up the great work! Wink
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dvs_code
AFC Team


Joined: 09 May 2006
Posts: 2131

PostPosted: Wed Dec 05, 2007 7:11 am    Post subject: Reply with quote

Have you tried using

map.noImageQueue = true;
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Dmitry Stolyarov
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